ROI Guarantee Terms & Conditions

Our ROI Guarantee Promise

We stand behind our AI agent implementations with a transparent, measurable ROI guarantee. Here are the complete terms, conditions, and measurement methodology.

200%
Minimum ROI Guarantee
Within 90 days of full deployment

Guarantee Overview

Our ROI guarantee is designed to be transparent, measurable, and fair to both parties.

200% Minimum ROI

We guarantee at least 200% return on your AI agent investment within 90 days of full deployment.

Measurable Results

All ROI calculations are based on documented cost savings, revenue increases, or efficiency gains.

90-Day Timeline

ROI measurement period begins after successful deployment and user training completion.

Money-Back Option

If we don't meet the 200% ROI threshold, we'll provide a full refund or continue working at no charge.

Eligibility & Exclusions

Clear criteria for guarantee eligibility and situations where the guarantee may not apply.

Eligibility Requirements

  • Company has minimum $1M annual revenue
  • Commitment to 90-day implementation timeline
  • Designated internal project champion
  • Access to necessary business data and systems
  • Completion of all training requirements
  • Implementation of recommended processes

Exclusions

  • Force majeure events (natural disasters, etc.)
  • Significant organizational restructuring during implementation
  • Failure to provide agreed-upon data access
  • Non-compliance with training requirements
  • Changes to core business model during measurement period

Measurement Process

Our transparent, step-by-step process for measuring and verifying ROI results.

1

Baseline Establishment

Week 1-2

We document current performance metrics, costs, and processes before implementation begins.

2

Implementation & Training

Week 3-8

AI agents are deployed and your team receives comprehensive training on new processes.

3

Performance Monitoring

Week 9-20

We track key metrics daily and provide weekly reports on progress toward ROI targets.

4

ROI Calculation

Week 21

Final ROI assessment using agreed-upon methodology and third-party verification if needed.

Complete Terms & Conditions

Detailed legal terms governing our ROI guarantee program.

1. Guarantee Scope

The ROI guarantee applies to the total cost of AI agent implementation including software, setup, training, and first 90 days of support. ROI is calculated as (Benefits - Costs) / Costs × 100.

2. Measurement Methodology

Benefits include documented cost savings (reduced labor, operational efficiency), revenue increases (improved conversion, faster processing), and time savings (valued at client's internal hourly rates). All measurements use client's existing accounting and reporting systems.

3. Remedy Options

If 200% ROI is not achieved within 90 days, client may choose: (a) Full refund of implementation costs, (b) Continued optimization at no charge until 200% ROI is achieved, or (c) Partial refund equal to the shortfall amount.

4. Dispute Resolution

Any disputes regarding ROI calculations will be resolved through binding arbitration using a mutually agreed-upon third-party auditor. Client may request independent verification of all measurements at any time.

5. Limitation of Liability

Our total liability under this guarantee is limited to the amount paid for implementation services. This guarantee does not cover indirect, consequential, or punitive damages. Standard terms of service apply to all other aspects of the engagement.

Questions About Our ROI Guarantee?

Speak with our team to understand how the guarantee applies to your specific situation.